Terms & Conditions
The rules for buying from recdigital.pk, in plain words. Please read them before you place an order.
Prices in PKRConfirmed when you order
3–12 month plansWith CNIC verification
Free cancellationBefore dispatch
Brand warrantyAuthorised service centres
In short
- The price confirmed at the time of your order is the price you pay.
- Installment orders need your CNIC and documents, and are confirmed after verification.
- You can cancel free of charge until the order is dispatched.
- Report a damaged or wrong item within 24 hours of delivery.
Section 1
General
These terms apply to every purchase on recdigital.pk, operated by REC Digital. By placing an order you agree to them. We may update these terms from time to time, and the version on this page applies to new orders.
Section 2
Prices & product information
- All prices are in Pakistani Rupees (PKR).
- Prices and stock can change without notice. The price confirmed at the time of your order applies.
- Product photos are for illustration. Colour and design may differ slightly from the actual product.
- If a price or detail is listed by mistake, we contact you and you can cancel the order.
Section 3
Orders
- An order is confirmed after we contact you and, for installment orders, after verification.
- We may decline or cancel an order, for example if a product is out of stock or details can’t be verified. Any amount you paid is then refunded.
Section 4
Installment plans
- Plans, advance and monthly amounts are shown on every product page. The installment price can be higher than the cash price.
- Installment orders need a valid CNIC and supporting documents. Approval is at our discretion.
- Your final plan, payment dates and any other conditions are written in the installment agreement you sign before delivery. That agreement applies together with these terms.
- Monthly installments must be paid on time as per the agreement.
Section 5
Cancellation
You can cancel an order free of charge before it is dispatched, by calling or messaging us. After dispatch, the returns section below applies.
Section 6
Returns & warranty
Covered
- Damaged or wrong items reported within 24 hours of delivery. See our Shipping Policy.
- Manufacturing faults under the brand’s warranty, handled by its authorised service centre. We help you contact them.
Not covered
- Change of mind after the product is used or installed.
- Damage caused by misuse, voltage problems or unauthorised repair.
Section 7
Privacy
We use your name, phone, address and documents only to process your order, verify installment applications and deliver your product. We don’t sell your information to anyone.
Section 8
Contact
Questions about these terms? Contact us, or visit us at .